Philosophy

Our Philosophy

Experience has taught us that the most effective public relations, public affairs and marketing programs have four qualities in common:

• They are strategic.
• They reflect the stature and culture of the organization.
• They are integrated into the organization’s fundamental goals.
• They stand the test of time.

Our Promise to You

Creating a partnership requires a commitment from both parties.  Himle Horner’s responsibilities include the following:

• To design a program specifically for each client. We won’t give you an “off-the-shelf” program just because it has worked for someone else.
• To take the time to know you and your organization. It is your face we are presenting to your key audiences. We want to make sure it is represented accurately and fairly.
• To give you our best advice at all times.  Our first criterion in advising you is to consider your best interests. 
• To provide you with senior-level account management. We won’t “sell from the top and service from the bottom.”
• To be fair, honest and forthright in our billings, in our effort and in our relationship with you. Once we agree on a program, we will deliver the product to your expected level of excellence within the approved budget.

We Expect from You

In return, we expect our clients to contribute to the partnership:

• Let us know the bad news as soon as you would tell us the good news. We can provide you with our best counsel when we are the most knowledgeable about you.
• Bring us to the table sooner rather than later. The best programs are those that are thoughtfully created and integrated into an organization’s strategies from the beginning.
• Let us know when we’ve missed the mark. We aren’t perfect, but neither are we thin-skinned. If we have fallen short, tell us. It’s the only way we can meet your expectations.

Our mission is to work with clients as passionate advocates of their organizations and dispassionate advisers in helping them craft the strategies that will achieve their goals.